The downside of that is that that's $500 more than when we did it two years ago. Same quality hotel, same airline, same time frame.

I like the fact that she's such an activist. She believes in what she does. She actually had something to say. There was something behind it.

I'm sure that folks are noticing the progress being made on the new Lowe's for Framingham. We anticipate that the exterior work and road improvements will be completed by summer, and then we'll work on finishing out the inside of the building.

It's amazing how this thing emptied the city. You would never believe it.

Everybody has a cell phone. It's kind of a universal technology.

It's our goal to be our customers' first choice for home improvement, and we are very pleased that our efforts are reflected positively in this year's customer satisfaction index. These results are consistent with positive feedback we're getting from customers in our own internal research.

It was really hard to just sit and watch. It feels great to get back and play.

It seems like a potential change for the better.

This award is an honor for us as founding members of the Midwest Call Center Group. It demonstrates that our program provides the most innovative and efficient care to members of our community.

This is our standard store size. That is an average figure nationwide. That includes everything except for the actual merchandise.